Service

At Global Coffee Solutions, we are fully committed to after sales servicing, similar to our commitment for only distributing the highest quality range of equipment. Our service department consists of factory trained service engineers for our full range of equipment, who are available to discuss any of your queries, 24 hrs a day, 365 days of the year.

In the event that you require on site assistance, our mobile service engineers carry the most common spare parts, assuring service to our customers within the shortest possible time.

Continuous training along with new equipment and product development we provide our service engineers continuous product training. This way we can make sure that our customers receive accurate and up-to-date after-sales service.

Global Coffee Solutions also maintains a network of authorised service agents throughout the country capable of caring for your servicing, spare parts and maintenance needs where our own service engineers are unable to attend.

Global Coffee Solutions specialises in servicing our own range of premium coffee equipment. Our technical capabilities are a foundation of our price here at Global Coffee, as we feel they are a benchmark of our ability to provide you with an outstanding product.

Technical Support

Global Coffee offers its customers complete technical support on our full range of premium coffee equipment. Our advice is aimed at providing you with a solution to avoid onsite technical assistance. Our friendly support staff can be reached via email support@globalcoffee.com.au or 1300 552 883.

Technical Training

Global Coffee actively encourages new service partners to undertake technical training on our premium coffee equipment. By doing this, we aim to increase the overall strength of our solutions. If you feel that your business is vertically aligned with the coffee industry and you can offer a premium service, please feel free to contact us via email support@globalcoffee.com.au about service opportunities in your area.